In the Policy, “User”, “you” and “your” refer to the individual or entity that creates an account or asks a question to the doctors (each a “Doctor” and collectively, the “Doctors”) on the Website. eTobb, “we”, “us” and “our” refer to eTobb.com
eTobb is committed to protecting your personal information and privacy to the best of its abilities at all times (The Policy covers the personal information we collect from you and how to use and secure it. We will ask you when you register to provide us with your personal information or personally identifiable information (“Personal Information” or “PII”) such as name and email. The primary reason we obtain this information is to provide the best answer to your question without requiring you to identify yourself.
eTobb undertakes not to reveal PII.
Information We Collect
We collect information to provide better services to all of our Users. This information helps eTobb to better ascertain and address your healthcare needs and concerns.
Information You Give Us
If you choose to provide eTobb with your PII by sending an email or by filling out a form, you are agreeing to the processing and storage of your information in Lebanon or in any country in which eTobb operates. When you submit a question, your PII will only be available to eTobb team. However, to help facilitate the question and response process, your age, gender, height and medical condition/ history may be required and shall be shared with the Doctors to tailor the answer to the specific question. eTobb makes every effort to respond in a timely and informative fashion once communications are received. Questions are posted on the Website anonymously therefore it is recommended that you do not include any identifying features in your question such as your name, mailing address and phone number. eTobb also shares your PII to Doctors once you decide to enter into a private one-on-one conversation with them. In this specific case, Doctors will be able to view all the information you have filled on your profile including your medical history. Doctors figuring on the Website are in compliance with the professional secrecy regulations.
Correspondence Sent to You
eTobb will not send you any unsolicited information, including e-mail, except:
i. Users will receive eTobb registration emails when they register, updates and notices about questions they are asking, their accounts, and new features. If you wish to unsubscribe to these emails, please do so by clicking on the “Unsubscribe” option at the bottom of the email you receive.
ii. Our customer service and other departments may contact users via email with respect to surveys, or request for feedback in order to ensure your satisfaction with eTobb; and
iii. Periodically, eTobb may update you about new services, promotions, news and will include in any such emails an opt-out link by which you can opt out of receiving such emails; in such case you will only receive emails of (i) and (ii) above.
To register as a User you must be over 18 years old. eTobb reserves the right to delete from the Website PII, as well as other information received from Users we believe are under the age of 18.
Message to Parents: We want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
Use of Your Information
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours’ or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Kindly note that by submitting an online question, only you are able to view and access your PII. For other Users, your identity is anonymous at all times.
Security and Data Retention
eTobb uses multiple security measures to protect against unauthorized access to or unauthorized alteration, use, disclosure or destruction of data. All PII are password protected. Our database is encrypted and may note important changes so that unauthorized transactions can be quickly reversed.
eTobb restricts access to PII to eTobb staff and business partners who may need to know that information in order to operate, develop or improve eTobb services and performance and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
eTobb uses Secure Sockets Layer (SSL) technology and digital certificates to encrypt and authenticate transactions via credit card and other payments. SSL creates a secured connection between our web servers and your browser, which protects against unauthorized access to transmitted data and supports data being sent only to intended recipients. You acknowledge that internet website may be subject to piracy activities. eTobb endeavors to ensure maximum security for the Website and the information contained thereon. However, eTobb shall not be held responsible for any dissipation of information.
Links to Other Sites
Updating and Deleting your Personal Information
If you wish to correct, update and delete the data that relates to you, kindly send us an email with proof of your identity to the following address: firstname.lastname@example.org.